Question 1

Is the NICE1 suitable for post-surgery recovery?

Accepted Answer

Yes — the NICE1 is ideal for post-surgical recovery. Cold and compression therapy is widely recognised as gold-standard care following surgery, helping to reduce pain, swelling and inflammation. Many post-operative patients use the NICE1 alongside prescribed pain medication, particularly during the early stages of recovery when discomfort can be at its highest.

Question 2

Can I use the NICE1 before surgery to manage pain?

Accepted Answer

Yes. The NICE1 can be used before surgery to help manage pain, swelling and inflammation. Using cold and compression therapy while awaiting an operation can help keep symptoms under control and improve comfort in the lead-up to surgery.

Question 3

Is the NICE1 suitable for injury recovery?

Accepted Answer

Yes — the NICE1 is highly effective for injury management and recovery. Cold and compression therapy helps reduce swelling, ease pain, and support the body's natural healing process. It can be used for acute injuries, sports injuries, flare-ups of existing conditions, or general aches and strains.

Question 4

Can I control the cold and compression settings?

Accepted Answer

Absolutely. The NICE1 features multiple adjustable cold and compression settings, allowing you to tailor each treatment to your comfort level. This flexibility means you can increase or reduce intensity as your recovery progresses, staying in control at all times.

Question 5

How often should I use cold and compression therapy?

Accepted Answer

We like to say: if it feels good, it's probably doing good. One of the benefits of at-home cold and compression therapy is that usage can be completely patient-led. The NICE1 can be used for longer sessions using preset programmes, which include built-in rest periods between cycles of cooling and compression. For shorter treatments, we recommend a minimum of 20 minutes to allow the cold to penetrate beyond the skin and into the muscle tissue.

Question 6

How long does it take to feel the benefits?

Accepted Answer

Many users notice relief from swelling and pain during or immediately after a session. For optimal recovery, consistent use over the recommended period helps reduce inflammation and support healing.

Question 7

I'm not sure how long I'll need the NICE1 for

Accepted Answer

That's no problem at all. Our minimum hire period is 25 days, which suits most post-surgical and injury recovery needs. If you require the unit for longer, additional weeks or fortnights can be added towards the end of your hire. For anyone expecting to need cold and compression therapy for longer than six weeks, our subscription option offers the best value.

Question 8

How does the NICE1 subscription work?

Accepted Answer

The NICE1 subscription is charged monthly via direct debit, starting from the first day of your hire. It has a minimum term of two months. Subscriptions can be managed easily using the link in your booking confirmation, where you can amend or cancel your plan. Cancellations require at least five days' notice before the monthly renewal date.

Question 9

How does the NICE1 compare to cheaper alternatives?

Accepted Answer

The NICE1 is widely regarded as a gold-standard cold and compression therapy machine, trusted by doctors, surgeons and physiotherapists across NHS hospitals, private clinics and elite sports environments. One of the biggest differences is convenience — the NICE1 is the only cold and compression therapy unit available in the UK that does not require ice. Each treatment uses just 300ml of water, with no top-ups needed during use. From a performance perspective, the NICE1 matches the technical specifications of other well-known systems such as Game Ready and Physio Lab, but in a simpler, more practical format designed for easy use at home.

Question 10

Can I use the NICE1 on different parts of my body?

Accepted Answer

Yes. We can facilitate any injury, anywhere — from knees to shoulders and hips to toes. We also offer wraps for post caesarean section incision sites and boots and gloves for chemotherapy. If you have something you want to cool, we can help. Just get in touch.

Question 11

Is it safe for all ages?

Accepted Answer

The NICE1 is suitable for most adults and adolescents under supervision. Children should only use it with adult guidance. If you have specific health conditions, consult your doctor before use.

Question 12

Is the NICE1 loud when you're using it?

Accepted Answer

No. The NICE1 is designed to be quiet, making it ideal for home use while relaxing, watching TV, or working.

Question 13

Do I need a prescription to hire the NICE1?

Accepted Answer

No prescription is required — anyone can hire the NICE1 directly. It's always a good idea to speak with your healthcare providers to see if they have any specific recommendations for icing and compression.

Question 14

Can I use the NICE1 with other treatments or medications?

Accepted Answer

Yes. Cold and compression therapy is safe alongside pain relief medications or physiotherapy treatments. Many patients combine these methods to improve comfort and recovery outcomes. Always follow your doctor's advice.

Question 15

Can I take the NICE1 on holiday or travel with it?

Accepted Answer

Yes — just let us know beforehand. The NICE1 is compact and portable, so it can be taken on trips. We can supply an alternative power supply for international travel and a more convenient travel bag. You can travel with the NICE1 on flights as hand luggage or hold luggage.

Question 16

Is the NICE1 suitable for chronic conditions?

Accepted Answer

Yes. In addition to post-surgery recovery and acute injuries, the NICE1 can help manage chronic joint or muscle pain, arthritis flare-ups, and ongoing inflammation. Always consult a healthcare professional for long-term management.

Frequently asked questions. — NICE1 Cold & Compression Therapy Machine

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