Customer reviews
Every review below is from a verified Recovery Kit customer — each one is tied to a real hire, subscription, or purchase. Filter by service or product, body part, or rating; the newest are shown first.
Service
52 verified customers
Products
108 verified reviews
Showing 160 of 160 verified reviews
- ★★★★★RichardVerifiedNICE1NICE1 Machine
“The cooling element is very powerful and soon reduces the temperature. The flexibility for coldness, compression and time settings is a really good function”
Hired 14 Aug 2026 → 10 Sept 2026
- ★★★★★RichardVerified
“The design is perfect as it fits well around the hip and has the benefit of Velcro fasteners”
Hired 14 Aug 2026 → 10 Sept 2026
- ★★★★★RichardVerifiedServiceAbout Recovery Kit
“Easy to order, easy to use and easy to return.”
Hired 14 Aug 2026 → 10 Sept 2026
- ★★★★★RhysVerifiedNICE1NICE1 Machine
Hired 12 Aug 2026 → 08 Sept 2026
- ★★★★★RhysVerified
Purchased 31 Jul 2026
- ★★★★★RhysVerified
Hired 12 Aug 2026 → 08 Sept 2026
- ★★★★★RhysVerifiedServiceAbout Recovery Kit
“Felt like it really helped pain and swelling post ankle ligament reconstruction surgery”
Hired 12 Aug 2026 → 08 Sept 2026
- ★★★★★Dr John GVerified
Hired 18 Aug 2026 → 07 Sept 2026
- ★★★★★Dr John GVerifiedNICE1NICE1 Machine
Hired 18 Aug 2026 → 07 Sept 2026
- ★★★★★Dr John GVerifiedServiceAbout Recovery Kit
“Got this Recovery Kit for my wife . She had a partial knee replacement. We ordered it in time for her discharge and it was wonderful. This is her words”Loved this equipment, it made my recovery simple and effective. Having a cold wrap with compression on tap was the best. It was wonderful for controlling the bruising, swelling and pain as I am unable to take any opiate or codine analgesics. Well worth the money and I will have it again in the future for my other knee replacement. Thank you so much for the well organised delivery and collection””
Hired 18 Aug 2026 → 07 Sept 2026
- ★★★★★BradleyVerifiedNICE1NICE1 Machine
Hired 10 Aug 2026 → 06 Sept 2026
- ★★★★★BradleyVerified
Hired 10 Aug 2026 → 06 Sept 2026
- ★★★★★BradleyVerifiedServiceAbout Recovery Kit
Hired 10 Aug 2026 → 06 Sept 2026
- ★★★★★FionaVerified
Hired 04 Aug 2026 → 31 Aug 2026
- ★★★★★FionaVerifiedNICE1NICE1 Machine
Hired 04 Aug 2026 → 31 Aug 2026
- ★★★★★JuliaVerified
“This was very easy to use and very comfortable.”
Hired 18 Aug 2026 → 31 Aug 2026
- ★★★★★JuliaVerified
“I used the Incrediwear Hip Brace, it is very comfortable, easy to wear and has definitely helped me make a very speedy recovery, am very grateful for this item and would highly recommend.”
Purchased 28 Jul 2026
- ★★★★★JuliaVerifiedNICE1NICE1 Machine
“The NICE1 was awesome, easy to set up and use, with incredible results, I had a total hip reconstruction and was up and walking without crutches within 2 weeks, and I totally credit the help of the machine for that, very grateful!”
Hired 18 Aug 2026 → 31 Aug 2026
- ★★★★★JuliaVerifiedServiceAbout Recovery Kit
“I am super impressed with the Recovery Kit and all their staff, their attention to detail and checking in, making sure everything was in order, the ease of the website and printing return labels was very professional.”
Hired 18 Aug 2026 → 31 Aug 2026
- ★★★★★FionaVerifiedServiceAbout Recovery Kit
“A godsend for night time 20 mins on 20 mins off with intermittent massaging. The only thing I would like improved is..... the lining of the sleeve that you velcro to your knee, doesn't really fit in any way and the material that inflates and deflates against your pyjamas feels quite stiff and pokey. in to the sore areas of the limb. I would have preferred if the material chosen could have been softer and that the whole sleeve wrapped itself more closely fitting and wrapping around the leg - like a normal basic ice pack set.. Still a godsend though! And great swift delivery and collection. No problems”
Hired 04 Aug 2026 → 31 Aug 2026
- ★★★★★CraigVerified
“Simple to attach to unit and wrap around your leg. It did take me 2 days to realise I had it on upside down. There is a right and wrong way. (Connection pipes to bottom)”
Hired 21 Jul 2026 → 28 Aug 2026
- ★★★★★CraigVerifiedNICE1NICE1 Machine
“Compact and sumps to set up and use”
Hired 21 Jul 2026 → 28 Aug 2026
- ★★★★★MichaelVerified
Hired 21 Jul 2026 → 28 Aug 2026
- ★★★★★MichaelVerifiedNICE1NICE1 Machine
Hired 21 Jul 2026 → 28 Aug 2026
- ★★★★★MichaelVerifiedServiceAbout Recovery Kit
“Ahead of my total knee replacement, I looked closely at what would make the biggest difference in my recovery. I knew icing would be essential, but the NICE1 immediately appealed as the perfect combination of cooling and compression. With no direct ice touching the skin, I could keep it on for extended periods, and the steady compression encouraged blood flow to the healing tissue. Most importantly, it genuinely reduced the swelling. I used it regularly, day and evening, for six weeks alongside my physio exercises. By the end of that period, the improvement was remarkable. At roughly 74p per hour over the full six weeks, the rental was unquestionably the best investment I made for my recovery.”
Hired 21 Jul 2026 → 28 Aug 2026
- ★★★★★CraigVerifiedServiceAbout Recovery Kit
“What a fabulous piece of kit. Arrived on time, which was 2 days before op, so I could get it ready and In position for post op. So simple to set up and use. Step by step instructions. Like I said so so simple. If I say 5 minutes, that would be over exaggerated. It was better than I thought it would have been. When your hire is coming to and end a couple of days before you get the return reminder or an option to extend. I took the option and extended it for two more weeks. I cannot recommend highly enough. Return was a simple process too. Put it in the same box as delivered in, take to post office, they scan a code that is sent. That's it. Even easier if you want it collecting from the house by royal mail. I had it for a TKR of the left knee. I am on the list for my right knee doing. 100% I will be hiring one again. Thankyou you so much.”
Hired 21 Jul 2026 → 28 Aug 2026
- ★★★★★MargueriteVerified
Hired 14 Aug 2026 → 27 Aug 2026
- ★★★★★MargueriteVerifiedNICE1NICE1 Machine
Hired 14 Aug 2026 → 27 Aug 2026
- ★★★★★MargueriteVerifiedServiceAbout Recovery Kit
“The team were very helpful when my surgery got postponed a month with just 48hrs notice. The kit was already out for delivery and they arranged for the kit to be picked up quickly and adjusted the rental dates for my new surgery date. While recovering from my op, it was really quick and easy to use and great for pain relief. Though expensive, the great customer service and easy drop-off/pick-up logistics definitely make it worth it.”
Hired 14 Aug 2026 → 27 Aug 2026
- ★★★★★StephenVerifiedNICE1NICE1 Machine
Hired 27 May 2026 → 23 Aug 2026
- ★★★★★StephenVerified
Hired 27 May 2026 → 23 Aug 2026
- ★★★★★StephenVerifiedServiceAbout Recovery Kit
“Good experience and recovery kit replaced a wrap that was looking a bit frayed very quickly so I didn’t have a gap”
Hired 27 May 2026 → 23 Aug 2026
- ★★★★★DaliaVerifiedNICE1NICE1 Machine
Hired 17 Aug 2026 → 20 Aug 2026
- ★★★★★DaliaVerified
Hired 17 Aug 2026 → 20 Aug 2026
- ★★★★★DaliaVerifiedServiceAbout Recovery Kit
“We used the NICE1 recovery system after my son’s knee surgery, and it made a huge difference in managing his pain and swelling. It’s very quiet, compact compared to other machines we looked at, and incredibly easy to use. One of the best features is that you only need to fill it with water once, so there’s no constant refilling or dealing with ice. You can also dim the screen, which was really useful when he was using it at night. The service was also excellent. The team was very helpful and responsive, which made the whole experience even easier. The only downside for us was that it can only be used on one knee at a time. My son had bilateral knee surgery, so we had to keep switching it from one leg to the other. Overall, we were extremely happy with it and found it made his recovery much more comfortable. I would definitely recommend it for post-surgery recovery.”
Hired 17 Aug 2026 → 20 Aug 2026
- ★★★★★JonathanVerifiedNICE1NICE1 Machine
“I hired the machine initially for a two week period and extended the rental by a further week following a total knee replacement. It did an excellent job with swelling and pain relief.”
Hired 27 Jul 2026 → 16 Aug 2026
- ★★★★★JonathanVerified
Hired 27 Jul 2026 → 16 Aug 2026
- ★★★★★JonathanVerifiedServiceAbout Recovery Kit
“Excellent kit. Great communication and service.”
Hired 27 Jul 2026 → 16 Aug 2026
- ★★★★★NehaVerifiedNICE1NICE1 Machine
Hired 01 Jul 2026 → 15 Aug 2026
- ★★★★★NehaVerified
Hired 01 Jul 2026 → 15 Aug 2026
- ★★★★★JayeVerified
“Very good”
Hired 24 Jun 2026 → 15 Aug 2026
- ★★★★★JayeVerifiedNICE1NICE1 Machine
“Very good”
Hired 24 Jun 2026 → 15 Aug 2026
- ★★★★★NehaVerifiedServiceAbout Recovery Kit
“This was a game changer machine for my Total Knee Replacement surgery.. Really helped me with recovery after surgery. I wish I could have used it at night too, but because I was living alone it was difficult to carry upstairs! Excellent support and guidance provided by owner Eleanor, who helped me, guided with extra support re side effects I have after surgery re nerve damaged and took her time to explain things to me.”
Hired 01 Jul 2026 → 15 Aug 2026
- ★★★★★JayeVerifiedServiceAbout Recovery Kit
“I did quite a lot of research and I wanted a cold and compression device as small and portable as possible. Also, this doesn’t need any ice - you just fill it once with water and it gets v cold from that. It was small and easy to move. The only down side was that I thought it was expensive to hire - it was quite a lot more than other models which I think may put some people off. But for use after my total knee replacement, as a machine I could easily manage on my own it was excellent.”
Hired 24 Jun 2026 → 15 Aug 2026
- ★★★★★DianeVerified
“Sizing was spot on”
Hired 14 Jul 2026 → 10 Aug 2026
- ★★★★★DianeVerified
“I have only just started to use the knee sleeve 4 weeks post op so it is too early to comment other than the sleeve is well made and has two side supports which is nice. Be sure to measure your knee before ordering.”
Purchased 08 Jul 2026
- ★★★★★DianeVerifiedNICE1NICE1 Machine
“Hi hired the Recovery kit to aid my recovery from knee replacement surgery. What I liked about the Nice1 was that it allowed me to be independent in so far as, I was able to use the kit at anytime day or night without having to rely on anyone else to fetch and carry ice packs from the freezer. Especially in the first two weeks of post op. I found that I was using the recovery kit on average 3-5 times during the day and 2-3 times during the night dependent on swelling and inflammation. I found the recovery kit’s user interface settings simple and easy to use and it gave options of coolness, compression levels and choice of intermittent compression or full compression. I found the level 1-2 coolness temp, medium compression and intermittent compression were the most comfortable settings for me. I originally hired the recovery kit for the initial 2 weeks post op and then extended to additional 2 weeks. As I felt it made a significant difference to managing the swelling and provided pain relief. The immediate coolness within the sleeve provided instant relief The downside is the device is noisy especially in the middle of the night and the display does throw out quite a lot of light which illuminated the room during use. So you may want to consider sleeping alone so as not to disturb your partner. The machine is quite heavy in so far and you can’t easily transport it from room to room without assistance especially in the first week or two post op. The physio asked me if I felt the recovery kit had met my expectations and that was difficult to answer because I had nothing else to compare to. But overall I found that the recovery kit did provide me with all of the benefits mentioned above and I liked the convenience and independence it enabled me to have during my recovery.”
Hired 14 Jul 2026 → 10 Aug 2026
- ★★★★★DianeVerifiedServiceAbout Recovery Kit
“Efficient friendly service, great communication. Recovery kit delivered on time and return process simple.”
Hired 14 Jul 2026 → 10 Aug 2026
- ★★★★★SarahVerified
“comfortable and easy to use”
Hired 09 Jul 2026 → 09 Aug 2026
- ★★★★★SarahVerifiedNICE1NICE1 Machine
“Compact and easy to operate”
Hired 09 Jul 2026 → 09 Aug 2026
- ★★★★★SarahVerifiedServiceAbout Recovery Kit
“I used this post op for a Total left knee replacement and I definitely think it helped with the swelling, bruising and stiffness that can be felt. It was easy to use and didn't take up much space in the home. Although expensive - worth considering to aid recovery”
Hired 09 Jul 2026 → 09 Aug 2026
- ★★★★★PaulineVerified
“Very effective wrap”
Hired 15 Jul 2026 → 08 Aug 2026
- ★★★★★PaulineVerifiedNICE1NICE1 Machine
“Wonderful machine! Have just used it for my second knee replacement How I wish I'd known about this for my first knee replacement 2 years ago. It's an absolute game changer. Kept swelling to a minimum helped with pain relief particularly during the night and didn't even need topping up with ice. It meant I could do my physio more effectively and I am much further on with my recovery at this stage than previously. So easy to order easy to use and easy to return. Would highly recommend”
Hired 15 Jul 2026 → 08 Aug 2026
- ★★★★★MRS SARAHVerified
Hired 15 Jul 2026 → 08 Aug 2026
- ★★★★★MRS SARAHVerifiedNICE1NICE1 Machine
Hired 15 Jul 2026 → 08 Aug 2026
- ★★★★★Mrs C FVerified
“Fitted well”
Hired 10 Jun 2026 → 08 Aug 2026
- ★★★★★Mrs C FVerifiedNICE1NICE1 Machine
“Has really helped with recovery and reduce the swelling”
Hired 10 Jun 2026 → 08 Aug 2026
- ★★★★★PaulineVerifiedServiceAbout Recovery Kit
“Easy to use website. Excellent service. Pleasant and helpful staff (Eleanor) kept me in the loop every step of the way. Excellent delivery and return service.”
Hired 15 Jul 2026 → 08 Aug 2026
- ★★★★★Mrs C FVerifiedServiceAbout Recovery Kit
“So helpful in every way. Brilliant service and so easy to order, reorder and return!”
Hired 10 Jun 2026 → 08 Aug 2026
- ★★★★★MRS SARAHVerifiedServiceAbout Recovery Kit
“This was a game changer for my son after a hip operation. Really helps with recovery after surgery. We will be hiring again after operation number 2!!”
Hired 15 Jul 2026 → 08 Aug 2026
- ★★★★★Cara de laVerified
“It gave a lot of relief. A little bulky but I am on the small side”
Hired 12 Jul 2026 → 05 Aug 2026
- ★★★★★Cara de laVerifiedNICE1NICE1 Machine
“It speeded up my recovery enormously”
Hired 12 Jul 2026 → 05 Aug 2026
- ★★★★★Cara de laVerifiedServiceAbout Recovery Kit
“I could not recommend them more highly. Not only is the kit so effective but Eleanor went above and beyond to help me. 🙏”
Hired 12 Jul 2026 → 05 Aug 2026
- ★★★★★JudyVerifiedNICE1NICE1 Machine
Hired 16 Jun 2026 → 20 Jul 2026
- ★★★★★JudyVerified
Hired 16 Jun 2026 → 20 Jul 2026
- ★★★★★JudyVerifiedServiceAbout Recovery Kit
“Attention to service and detail exemplary.i have no hesitation in recommending the device and service without reservation.”
Hired 16 Jun 2026 → 20 Jul 2026
- ★★★★★JackVerifiedNICE1NICE1 Machine
Hired 15 Jun 2026 → 16 Jul 2026
- ★★★★★JackVerified
“Works great!”
Purchased 28 May 2026
- ★★★★★JackVerified
Hired 15 Jun 2026 → 16 Jul 2026
- ★★★★★JackVerifiedServiceAbout Recovery Kit
“Excellent product! The NICE machine is incredible, keeps swelling to a minimum reducing pain and allowing you to do recovery exercises early on. Best part is no ice cubes required!! Thats a huge deal and makes things so much easier!”
Hired 15 Jun 2026 → 16 Jul 2026
- ★★★★★COLETTEVerified
Hired 13 May 2026 → 13 Jul 2026
- ★★★★★COLETTEVerifiedNICE1NICE1 Machine
“I had a total knee replacement 9 weeks ago and hired a NICE1 for 8 weeks. Hiring this equipment has made a difficult and painful surgery bearable. I used this equipment regularly throughout the day and night. Its very easy to use particularly as no ice is required! Just turn it on and relax. I would recommend this to anyone having a knee replacement. Honestly a life saver!”
Hired 13 May 2026 → 13 Jul 2026
- ★★★★★COLETTEVerifiedServiceAbout Recovery Kit
“Recovery Kit were very helpful prior to my recent knee surgery. I would highly recommend them.”
Hired 13 May 2026 → 13 Jul 2026
- ★★★★★JodieVerified
“The hip wrap was comfortable, fitted securely and stayed in place well, providing excellent coverage around the hip. It was easy to apply and worked perfectly with the machine. I wouldn’t want to recover from hip surgery without it.”
Hired 18 Jun 2026 → 12 Jul 2026
- ★★★★★JodieVerifiedNICE1NICE1 Machine
“This was invaluable after my hip arthroscopy. It really helped settle the deep aching pain and swelling, especially during the first few days when I found stronger pain medication difficult to tolerate. Using it regularly made those early days much more comfortable and reduced my reliance on pain relief.”
Hired 18 Jun 2026 → 12 Jul 2026
- ★★★★★JodieVerifiedServiceAbout Recovery Kit
“Excellent service from start to finish. Eleanor was incredibly helpful, friendly and knowledgeable throughout, making everything straightforward and stress-free. The equipment arrived on time, was easy to use and made a real difference to my recovery. I’d highly recommend Recovery Kit to anyone having hip surgery.”
Hired 18 Jun 2026 → 12 Jul 2026
- ★★★★★SueVerifiedNICE1NICE1 Machine
Hired 09 Jun 2026 → 06 Jul 2026
- ★★★★★SueVerified
Hired 09 Jun 2026 → 06 Jul 2026
- ★★★★★SueVerifiedServiceAbout Recovery Kit
“This was absolutely brilliant. From the ease of ordering, the delivery, to the return process. The actual machine was a god send in my recovery from a total knee replacement. It is easy to operate, has plenty of choice of settings and only uses 300mm of water which lasts for days! I would definitely recommend for anybody having a knee replacement. This was my second knee replacement and using this machine this time around has hastened my recovery so much by not only reducing the swelling after the operation but also helping with the pain. The compression and cold really do bring relief. My physio was amazed at my progress 5 weeks post operation. My recommendation would be to hire for 3/4 weeks to get the full benefit and most relief.”
Hired 09 Jun 2026 → 06 Jul 2026
- ★★★★★StevenVerified
“A very well made product that is easy to put on and sits well underneath clothing whilst giving plenty of support. I have worn it for several hours and it is very comfortable which is hugely important to me post very painful shoulder surgery.”
Purchased 04 Jul 2026
- ★★★★★StevenVerifiedServiceAbout Recovery Kit
“I was very impressed with Recovery Kit. Their speed of response, customer service and professional approach are outstanding. Highly recommended.”
Purchased 04 Jul 2026
- ★★★★★lewisVerifiedNICE1NICE1 Machine
“very easy to use and the fact you dont need ice makes it perfect for acute injuries or the post operative period”
Hired 15 Apr 2026 → 03 Jul 2026
- ★★★★★lewisVerified
“well made”
Hired 15 Apr 2026 → 03 Jul 2026
- ★★★★★lewisVerifiedServiceAbout Recovery Kit
“Well made and robust”
Hired 15 Apr 2026 → 03 Jul 2026
- ★★★★★MarkVerified
Hired 01 Apr 2026 → 29 Jun 2026
- ★★★★★MarkVerifiedNICE1NICE1 Machine
Hired 01 Apr 2026 → 29 Jun 2026
- ★★★★★MarkVerifiedServiceAbout Recovery Kit
“Having received reconstructive foot surgery following a serious industrial accident I looked to find a cryotherapy machine to aid my recovery. I used to run a lot and have huge ambitions to get back to it. No other machine on the market matches the ease of use and the results this machine gives cannot recommend trying one enough. As I have a long recovery root I have been so impressed I have actually purchased my own unit. Eleanor was amazing and made the whole rental experience very easy in what was a very difficult time. Go rent one today you will not be disappointed.”
Hired 01 Apr 2026 → 29 Jun 2026
- ★★★★★DianneVerified
Hired 20 May 2026 → 27 Jun 2026
- ★★★★★DianneVerifiedNICE1NICE1 Machine
Hired 20 May 2026 → 27 Jun 2026
- ★★★★★DianneVerifiedServiceAbout Recovery Kit
“wonderful easy to use perfect service”
Hired 20 May 2026 → 27 Jun 2026
- ★★★★★ClaireVerifiedNICE1NICE1 Machine
Hired 05 May 2026 → 19 Jun 2026
- ★★★★★ClaireVerified
Hired 05 May 2026 → 19 Jun 2026
- ★★★★★ClaireVerifiedServiceAbout Recovery Kit
Hired 05 May 2026 → 19 Jun 2026
- ★★★★★EmmaVerifiedNICE1NICE1 Machine
Hired 05 Jun 2026 → 18 Jun 2026
- ★★★★★EmmaVerified
Hired 05 Jun 2026 → 18 Jun 2026
- ★★★★★EmmaVerifiedServiceAbout Recovery Kit
Hired 05 Jun 2026 → 18 Jun 2026
- ★★★★★RosrmarieVerified
“Excellent easy to fit. Size right for me. Robust connecting pipes. Comfortable to use.”
Hired 09 May 2026 → 09 Jun 2026
- ★★★★★RosrmarieVerifiedNICE1NICE1 Machine
“V neat & portable. Simple, clear instructions. Good range of temperature & compression options. A bit noisy on intermittent compression.”
Hired 09 May 2026 → 09 Jun 2026
- ★★★★★GeraintVerified
“It was difficult to get good contact with the skin for the first few days as I couldn't bend my knee very much. Once I got used to it I was able to manipulate the wrap to give the best effect.”
Hired 02 May 2026 → 09 Jun 2026
- ★★★★★GeraintVerifiedNICE1NICE1 Machine
“Its worth paying a little more for this machine. No trips backwards and forwards to the freezer. Just turn it on and its freezing in a second. Whilst its fully portable, I left mine next to the sofa that I was elevating my knee on. I didn't need any help and could get myself set up. Really good options on the level of cold and compression help to set the correct settings to suit your situation. I'm 8 weeks PO and I'm almost back to normal. The NICE machine played a big part in that.”
Hired 02 May 2026 → 09 Jun 2026
- ★★★★★MR D PVerifiedNICE1NICE1 Machine
Hired 25 Apr 2026 → 09 Jun 2026
- ★★★★★MR D PVerified
Hired 25 Apr 2026 → 09 Jun 2026
- ★★★★★GeraintVerifiedServiceAbout Recovery Kit
“This was seamless service. From booking to delivery everything was done professionally.”
Hired 02 May 2026 → 09 Jun 2026
- ★★★★★MR D PVerifiedServiceAbout Recovery Kit
“Really efficient and effective bit of kit. At first I found it hard but in the end it was almost indispensable helping both the rate of recovery and the daily pain levels.”
Hired 25 Apr 2026 → 09 Jun 2026
- ★★★★★RosrmarieVerifiedServiceAbout Recovery Kit
“Excellent - good delivery service, NICE machine v compact & easy to use, varied settings useful & good sized knee wrap comfortable. Expensive but feel sure use over 25 days+7 has helped my full knee replacement recovery. & it was a blessing in June 26 heatwave!”
Hired 09 May 2026 → 09 Jun 2026
- ★★★★★occiVerified
Purchased 01 Jun 2026
- ★★★★★occiVerified
“You might want to order a size up as it runs small; the splint is better finished than the splints of other cryotherapy machines than the Nice one.”
Purchased 01 Jun 2026
- ★★★★★occiVerified
Purchased 01 Jun 2026
- ★★★★★occiVerifiedServiceAbout Recovery Kit
“Very professional team, they contacted me to make sure the order was correct, then delivery within 1 day”
Purchased 01 Jun 2026
- ★★★★★EliznaVerified
Hired 07 May 2026 → 31 May 2026
- ★★★★★EliznaVerifiedNICE1NICE1 Machine
“Is used this for the week post my total hip replacement, this worked better for pain relief than the prescription medication and allowed me to only use paracetamol after the first week! also slept with it on during the first week at home and the interval setting works great for this. I would highly recommend this machine - you never have to worry about running out of ice and regular use played a crucial part in my early recovery.”
Hired 07 May 2026 → 31 May 2026
- ★★★★★RichardVerified
Hired 07 May 2026 → 31 May 2026
- ★★★★★RichardVerifiedNICE1NICE1 Machine
Hired 07 May 2026 → 31 May 2026
- ★★★★★EliznaVerifiedServiceAbout Recovery Kit
“Excellent customer service!”
Hired 07 May 2026 → 31 May 2026
- ★★★★★RichardVerifiedServiceAbout Recovery Kit
“The kit itself couldn't be simpler. The assembly, the programming, the disassembly, the receiving of it, and the sending back of it. It is probably the most expensive of its kind on the market, but the difference between this model and other models is certainly worth paying because of the whole simplicity of operation. The kit stayed in one place, plugged in, all the time of the hire. Nobody had to carry anything around or refill with water or ice or anything of the kind. The kit saw to all that for me in terms of both coldness and compression, and I have the feeling that it made a great deal of difference to the speed of my recovery after my left knee replacement.”
Hired 07 May 2026 → 31 May 2026
- ★★★★★David MVerified
“Easy to apply.”
Hired 18 May 2026 → 30 May 2026
- ★★★★★David MVerifiedNICE1NICE1 Machine
“Works really well and has made a huge difference to the rate of recovery.”
Hired 18 May 2026 → 30 May 2026
- ★★★★★HAVerified
“I must say, it was too big for me since I’m size XS. However, I realised I could use this lower which covered thighs and lower hip rather than in their picture. And it worked for me.”
Hired 06 May 2026 → 30 May 2026
- ★★★★★HAVerifiedNICE1NICE1 Machine
“Brilliant machine, only add some water, no need to add ice and easy to use! I could choose own settings and it made such a relief who I was going through post operation.”
Hired 06 May 2026 → 30 May 2026
- ★★★★★HAVerifiedServiceAbout Recovery Kit
Hired 06 May 2026 → 30 May 2026
- ★★★★★David MVerifiedServiceAbout Recovery Kit
“There was a small problem with a leaky connection. Contacted the company and they sorted it out pronto. A new machine was immediately delivered and the old machine collected. Great service.”
Hired 18 May 2026 → 30 May 2026
- ★★★★★IreneVerifiedNICE1NICE1 Machine
“Easy to operate. Noise not too bad. I wear noise cancelling headphones.”
Hired 25 Apr 2026 → 26 May 2026
- ★★★★★IreneVerified
“I think i overestimated the size of my belly. I am a good size 14, but i think Small/Medium would have been ok. No harm in it being bigger, better too large than too small.”
Hired 25 Apr 2026 → 26 May 2026
- ★★★★★IreneVerifiedServiceAbout Recovery Kit
“Very good bit of kit. So easy to handle. I needed help the first few days after getting home from hospital with two hip replacements. After that, i was able to fit the cold pack to one hip, after a session (i generally did 30 or 35 minutes) I could move the pack to second hip, perhaps back to first hip, or take a break for a while. So much handier than dealing with icepacks (especially if your freezer is below refrigerator, and there isn't always a helper at hand) and the added benefit of compression, which combined with lovely big area of coldness, helps to ease the unpleasant hot ache of post surgery hips. This is my first experience of using Recovery Kit. I have no other experience to compare it to. I can only say that i rented the machine upon recommendation of two Anericans who had each had one hip replaced. They loved the Recovery Kit. Told me I HAD TO get it! So i did. I loved it too. I had it for a month approximately. Yes it is expensive. £425.00 for 25 days. Another week for £100.00 more. However when you think of the cost of the machine to buy, and the management and maintenance needed, it is understandable. I miss it. But i am doing very well. Hot ache is gone. Mobility improvement each day.”
Hired 25 Apr 2026 → 26 May 2026
- ★★★★★SteveVerified
“Fits well and covers a large area which was great (hip).”
Hired 25 Apr 2026 → 19 May 2026
- ★★★★★SteveVerifiedNICE1NICE1 Machine
“So easy to use and setup, works very well.”
Hired 25 Apr 2026 → 19 May 2026
- ★★★★★SteveVerifiedServiceAbout Recovery Kit
“Not too sure what I'd have done without it in the 3 weeks post hip surgery... an absolute life saver. Eleanor was also fab throughout the entire process, handling all my many queries in a really friendly helpful way.”
Hired 25 Apr 2026 → 19 May 2026
- ★★★★★JacquelineVerified
Hired 23 Apr 2026 → 17 May 2026
- ★★★★★JacquelineVerifiedNICE1NICE1 Machine
“Portable, water not ice required.”
Hired 23 Apr 2026 → 17 May 2026
- ★★★★★ChantalVerified
Hired 23 Apr 2026 → 17 May 2026
- ★★★★★ChantalVerifiedNICE1NICE1 Machine
Hired 23 Apr 2026 → 17 May 2026
- ★★★★★ChantalVerifiedServiceAbout Recovery Kit
“Fantastic personal service. Eleanor took the trouble to explain exactly what you should do with kit in a very human way! It really helped the first couple of weeks of my daughter’s ACL recovery”
Hired 23 Apr 2026 → 17 May 2026
- ★★★★★JacquelineVerifiedServiceAbout Recovery Kit
“Ease of use - excellent”
Hired 23 Apr 2026 → 17 May 2026
- ★★★★★AndyVerified
“Easy to use”
Hired 16 Mar 2026 → 16 May 2026
- ★★★★★AndyVerifiedNICE1NICE1 Machine
Hired 16 Mar 2026 → 16 May 2026
- ★★★★★AndyVerifiedServiceAbout Recovery Kit
“The service we received from Recovery Kit was quick and efficient and flexible enough to fit in with our needs. Thank you”
Hired 16 Mar 2026 → 16 May 2026
- ★★★★★BeverleyVerified
Hired 02 Apr 2026 → 10 May 2026
- ★★★★★BeverleyVerifiedNICE1NICE1 Machine
“Excellent equipment which definitely aided my husbands recent total knee replacement surgery.. The cold compression reduced the swelling and pain which enabled him to do the vital post op exercises, which has promoted maximum knee flexibility.”
Hired 02 Apr 2026 → 10 May 2026
- ★★★★★BeverleyVerifiedServiceAbout Recovery Kit
Hired 02 Apr 2026 → 10 May 2026
- ★★★★★LisaVerifiedNICE1NICE1 Machine
Hired 27 Mar 2026 → 04 May 2026
- ★★★★★LisaVerified
Hired 27 Mar 2026 → 04 May 2026
- ★★★★★LisaVerifiedServiceAbout Recovery Kit
“Absolutely wonderful ,5 star!! i couldn't have done without it during my recovery from DGS surgery. I would not hesitate to hire this again and cant recommend it highly enough. I had a competitor's machine last year following hip surgery but the NICE1 recovery kit was so much easier, so much better as you dont have to fill it up with ice every time you need it. As you can imagine when recovering the last thing you need is to keep walking to the freezer ! the ease of use and the relief it gave me was incredible! The customer service was excellent too and i have already recommended this wonderful machine to friends and colleagues, who work in the fitness industry . I even sent a link to my Physio's for them to recommend too! thats how good it really is”
Hired 27 Mar 2026 → 04 May 2026
- ★★★★★ChrisVerified
Hired 15 Mar 2026 → 25 Apr 2026
- ★★★★★ChrisVerifiedNICE1NICE1 Machine
Hired 15 Mar 2026 → 25 Apr 2026
- ★★★★★ChrisVerifiedServiceAbout Recovery Kit
Hired 15 Mar 2026 → 25 Apr 2026
- ★★★★★JoeVerifiedNICE1NICE1 Machine
Hired 29 Mar 2026 → 22 Apr 2026
- ★★★★★JoeVerified
Hired 29 Mar 2026 → 22 Apr 2026
- ★★★★★JoeVerifiedServiceAbout Recovery Kit
Hired 29 Mar 2026 → 22 Apr 2026
- ★★★★★YoussefVerifiedNICE1NICE1 Machine
Hired 19 Dec 2025 → 19 Apr 2026
- ★★★★★YoussefVerified
“Fit could be a bit better”
Hired 19 Dec 2025 → 19 Apr 2026
- ★★★★★YoussefVerifiedServiceAbout Recovery Kit
“Great piece of gear, so freeing to have a device like this without having to constantly top up with ice”
Hired 19 Dec 2025 → 19 Apr 2026
- ★★★★★AvrilVerifiedNICE1NICE1 Machine
“Extraordinary! So easy to use and highly effective.”
Hired 10 Mar 2026 → 14 Apr 2026
- ★★★★★AvrilVerified
“Perfectly comfortable and easy to use.”
Hired 10 Mar 2026 → 14 Apr 2026
- ★★★★★AvrilVerifiedServiceAbout Recovery Kit
“Eleanor’s knowledge of the recovery process was invaluable to me prior to my full knee replacement surgery. She is a highly competent communicator. The booking process was straight forward. The delivery process was efficient and exactly as described. Post operation the NICE compression was INVALUABLE! The equipment is so convenient and easy to use and it certainly got me through the pain and swelling barriers. I seamlessly extended my initial hire period; the cold therapy allowed me to carry out the necessary physio at home. It’s a rare joy to be so impressed by an organisation and I strongly recommend Eleanor and NICE!”
Hired 10 Mar 2026 → 14 Apr 2026
- ★★★★★RitaVerified
“Excellent and resilient.”
Hired 25 Feb 2026 → 12 Apr 2026
- ★★★★★RitaVerifiedNICE1NICE1 Machine
“I used the NICE1 machine after a knee replacement and I know it helped me to recover quickly. I would recommend it to anyone who has a knee injury or knee replacement.”
Hired 25 Feb 2026 → 12 Apr 2026
- ★★★★★RitaVerifiedServiceAbout Recovery Kit
“Excellent!”
Hired 25 Feb 2026 → 12 Apr 2026
- ★★★★★JacquiVerified
Hired 02 Mar 2026 → 26 Mar 2026
- ★★★★★JacquiVerifiedNICE1NICE1 Machine
Hired 02 Mar 2026 → 26 Mar 2026
- ★★★★★JacquiVerifiedServiceAbout Recovery Kit
“I used the Recovery kit post op for a hip replacement. It helped with pain management, inflammation and the healing of my wound. I was able to become mobile much faster as a result of using the machine daily for 3 weeks. It aided my recovery, enabling me to get back to work after 6 weeks. Eleanor is very professional & efficient. The machine was delivered in an immaculate condition. I would urge anyone having surgery to rent this machine!”
Hired 02 Mar 2026 → 26 Mar 2026